1. Introduction
AlbionInvestAI ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or engage with our services. This Privacy Policy sets out the types of information we may collect, how we use it, who we may share it with, and the choices available to you regarding your personal data.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms described here, please do not use our website or services.
2. Information We Collect
We may collect the following categories of information:
- Contact information you provide directly, such as your name, email address, phone number, and business details, typically when you submit an enquiry or contact form.
- Account and service information relevant to setting up or administering your use of our services, where applicable.
- Technical and usage data, including IP address, browser type, device information, pages visited, and time spent on our website, collected automatically through standard web technologies.
- Cookies and similar technologies, used to support website functionality, remember preferences, and understand general usage patterns. See Section 6 for further detail.
- Correspondence you send us, including emails, form submissions, and any documents or information you choose to share when contacting us.
We do not knowingly collect sensitive personal data unless it is voluntarily provided by you and reasonably necessary for the purpose of the interaction.
3. How We Use Your Information
We use the information we collect for purposes that may include:
- Responding to enquiries and providing requested information about our services.
- Operating, maintaining, and improving our website and service offering.
- Communicating with you about updates, changes, or matters relevant to your relationship with AlbionInvestAI.
- Understanding how our website is used, in order to improve content, structure, and user experience.
- Meeting legal, regulatory, or contractual obligations where applicable.
- Detecting, preventing, and addressing technical issues, fraud, or misuse of our website or services.
We will only use your personal information for purposes consistent with those for which it was collected, unless otherwise required or permitted by law.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following:
- Consent — where you have given clear permission for us to process your information for a specific purpose.
- Legitimate interests — where processing is necessary for our legitimate business interests and does not override your rights and freedoms.
- Contractual necessity — where processing is required to provide a service you have requested or agreed to.
- Legal obligation — where we are required to process information to comply with applicable law or regulation.
5. Sharing and Disclosure of Information
We do not sell personal information. We may share information with:
- Service providers who assist us with website hosting, analytics, communications, or administrative functions, under appropriate confidentiality and data protection commitments.
- Professional advisers, including legal, financial, or compliance advisers, where necessary for the operation of our business.
- Regulatory or governmental authorities, where required by law, regulation, or valid legal process.
- Successors in business, in the event of a merger, acquisition, restructuring, or sale of assets, subject to appropriate safeguards.
We require any third party with whom we share information to handle it in a manner consistent with this Privacy Policy and applicable law.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to distinguish you from other users, remember preferences, and analyse how our website is used. Cookies may be categorised as:
- Essential cookies, necessary for the website to function correctly.
- Performance and analytics cookies, used to understand how visitors interact with our website.
- Functionality cookies, used to remember choices you make and provide enhanced features.
You can control or disable cookies through your browser settings. Please note that restricting cookies may affect the functionality of our website.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Retention periods will vary depending on the nature of the information and the purpose for which it was obtained. When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
8. Data Security
We employ reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from our website.
9. International Data Transfers
Where personal information is transferred outside of the jurisdiction in which it was collected, we will take reasonable steps to ensure that appropriate safeguards are in place, consistent with applicable data protection requirements, to protect the information during and after transfer.
10. Your Rights
Depending on applicable law, you may have rights in relation to your personal information, which may include the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to certain exceptions.
- Object to or restrict certain types of processing.
- Request portability of your information in a structured, commonly used format.
- Withdraw consent, where processing is based on consent, at any time.
To exercise any of these rights, please contact us using the details provided in Section 13. We may need to verify your identity before responding to certain requests.
11. Children's Privacy
Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how we handle your information.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:
AlbionInvestAI
23 Charles Street, Leicester LE1 1GA
Please see our Contact page for further details, or refer to our Terms of Service for information governing your use of our website and services.